Category Industry Updates

Talkdesk Launches ‘AI Day’ to Celebrate Customer Experience Innovations Powered by Artificial Intelligence

Talkdesk®, Inc., a global leader in AI-powered customer experience (CX) solutions, has launched “A Better Way with AI Day,” the first industry-wide holiday dedicated to celebrating exceptional customer experiences powered by artificial intelligence. The initiative highlights the significant impact AI…

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Peloton Partners with Costco to Offer Bike+ in 300 U.S. Stores and Online Nationwide for the Holiday Season

Peloton Interactive, Inc. (NASDAQ: PTON) and Costco (NASDAQ: COST) have announced a holiday season partnership, offering the Peloton Bike+ at 300 Costco stores across the U.S. and on Costco.com. Beginning November 1, Costco members can purchase an exclusive Bike+ bundle…

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78% of Holiday Shoppers Express Concerns Over Store Safety This Year, According to New Theatro Survey

As the 2024 holiday shopping season begins, shoppers are expressing heightened concerns over safety, budget constraints, and tech frustrations. A recent survey from Theatro reveals that while 26% of consumers plan to shop more in-person for holiday gifts this year,…

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DCG Launches Digital Commerce Intelligence Index: New Standard for Global Brand Manufacturers

DCG Launches Digital Commerce Intelligence Index, Setting New Benchmark for Manufacturers Digital Commerce Global Group (DCG), the leading standard for global digital commerce capability benchmarking, has announced the launch of the Digital Commerce Intelligence Index (DCI Index). This groundbreaking initiative…

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Jüsto Raises $70 Million in Equity and Debt Financing from General Atlantic, HSBC, and Other Investors to Propel Growth

Jüsto, the premier online supermarket in Latin America with operations in Mexico, Brazil, and Peru, has announced a successful fundraising round of $70 million in equity and debt financing. The equity component, totaling $50 million, was led by General Atlantic,…

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Grove Collaborative Launches ‘Beyond Plastic™ Stay’ Pilot Partnership with Crescent Hotels & Resorts

Grove Collaborative Holdings, Inc. (NYSE: GROV), a leading sustainable consumer products company and Certified B Corporation, has announced a new pilot partnership with Crescent Hotels & Resorts to launch the “Beyond Plastic™ Stay” initiative. This collaboration aims to provide eco-conscious…

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U.S. e-Commerce Packaging Market 2024-2033: SIOC/SIPP Growth Driven by Environmental and Cost Factors

The “U.S. e-Commerce Ready Packaging Market 2024-2033” report, now available on ResearchAndMarkets.com, provides an in-depth analysis of the growing e-commerce packaging industry. It includes historical demand data for packaging and merchandise sales from 2013, 2018, and 2023, as well as…

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Osmium Partners Unveils Four-Step Strategy to Unlock and Maximize Shareholder Value at Articore

Dear Fellow Shareholders, We are reaching out ahead of the important vote on October 24th to explain why your support is critical. Osmium believes that Articore’s board lacks a clear strategy for driving profitable growth and has failed to demonstrate…

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How Digital Accessibility Features Enhance Customer Loyalty and Drive Retailer Profits

A recent report from Software Advice reveals a significant gap between the digital accessibility best practices and the reality of most retail websites. The Digital Accessibility Survey, which surveyed over 2,500 global ecommerce professionals, found that while some accessibility features,…

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Amazon DSP Unveils Advanced Ad Technology for Enhanced Full-Funnel Reach and Performance

At unBoxed 2024, Amazon Ads introduced several key innovations across the Amazon Demand-side Platform (Amazon DSP) aimed at delivering precise, full-funnel audience reach with enhanced campaign planning and optimization capabilities. Amazon Ads has an in-depth understanding of customer journeys, from…

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parcelLab and Metapack Collaborate to Enhance Retailers’ End-to-End Delivery Solutions

parcelLab and Metapack Join Forces to Enhance Retailers’ End-to-End Delivery and Post-Purchase Experiences parcelLab, a leader in global retail, e-commerce, and post-purchase customer experience solutions, and Metapack, a pioneer in e-commerce delivery technology, have announced a strategic partnership aimed at…

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