Category Industry Updates

Zoovu Named Major Player in 2024 IDC MarketScape Report on Knowledge Discovery Software for External Use Cases

Zoovu, a leader in AI-powered search and product discovery, has been recognized as a Major Player in the 2024 IDC MarketScape: Worldwide Knowledge Discovery Software for External-Facing Use Cases Vendor Assessment. This acknowledgment highlights Zoovu’s commitment to enhancing e-commerce experiences…

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Two Strikes and You’re Out: Applause Survey Highlights Consumers’ Low Tolerance for Ecommerce Errors

Applause Reveals Key Insights from 5th Annual Holiday Shopping Survey Applause, a global leader in digital quality and testing, has unveiled the results of its fifth annual holiday shopping trends survey. Despite ongoing concerns around inflation and economic instability, the…

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Birdzi Partners with Brookshire Brothers, Expands Team and Solutions

Birdzi Welcomes Brookshire Brothers, Expands Team and Innovations to Meet Growing Retailer Needs Birdzi, a leading provider of customer intelligence and engagement solutions for the supermarket industry, has announced a partnership with Brookshire Brothers, a Texas-based, employee-owned regional grocery chain.…

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Elliott Advocacy Announces 2025 Readers’ Choice Award Nominees and Opens Voting

Elliott Advocacy, a nonprofit consumer advocacy organization, has unveiled the nominees for its 2025 Readers’ Choice Awards, with voting now open at ElliottAdvocacy.org The annual awards, sponsored by Medjet, honor companies in various sectors that have demonstrated exceptional customer service…

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Loop Acquires Wonderment to Enhance Returns and Commerce Operations Platform

Loop Acquires Wonderment to Revolutionize Commerce Operations for Shopify Merchants Loop, a leading commerce operations platform, has announced its acquisition of Wonderment, a proactive customer experience and advanced order tracking platform tailored for Shopify merchants. This integration marks a significant…

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Bynder Drives Global Content with 6 Billion Assets for Peak Shopping Season

Bynder, a global leader in AI-powered enterprise Digital Asset Management (DAM), played a pivotal role in helping brands achieve record-breaking sales during the Black Friday and Cyber Monday shopping period. By enabling exceptional content experiences across multiple e-commerce channels, Bynder’s…

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BARK Air Launches Larger Planes with Lower Fares, Bringing More Dogs and Their Owners Together in the Skies

BARK Air, a leading global omnichannel dog brand with a mission to make all dogs happy, has announced an exciting expansion of its revolutionary dog-centric travel service. The company, in partnership with Air Wisconsin, is introducing trial flights on larger…

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