PetMeds Selects Ordergroove as New Partner for Subscription and Membership Technology

Ordergroove, the leading technology platform that enables top brands and retailers to power their subscription services, has announced a new strategic partnership with PetMed Express, Inc. (NASDAQ: PETS), the pioneer online pet pharmacy committed to supporting the health and well-being of pets. This collaboration will help modernize and scale PetMeds + PetCareRx’s subscription and membership services, optimizing operational efficiency and providing customers with an enhanced, innovative experience.

The partnership is designed to create a more robust and personalized subscription service for pet owners, redefining how they manage their pets’ health needs. With Ordergroove’s comprehensive and flexible enterprise platform, PetMeds will offer a seamless subscription membership experience, integrating the product offerings of both PetMeds and PetCareRx. This unified approach will help streamline internal processes and encourage more customers to adopt subscription services.

Sandra Campos, CEO and President of PetMeds, commented, “Consumers expect personalized experiences, and our partnership with Ordergroove will elevate our Autoship program. With their advanced platform and real-time analytics, we can provide a solution that supports our commitment to innovation while enhancing customer satisfaction and retention.”

Ordergroove’s platform will empower PetMeds to grow its subscriber base and offer greater accessibility to services, allowing faster speed-to-market for new innovations. Key features of the new system include prepaid subscription options, self-service management, and personalized promotions, giving customers more flexibility and control over their subscriptions.

Greg Alvo, CEO of Ordergroove, added, “For decades, PetMeds + PetCareRx has led the way in pet health, and we are excited to partner with them. This collaboration will enhance the subscriber experience and help pet owners maintain the health and happiness of their furry family members.”

For more information, visit PetMeds at www.petmeds.com and PetCareRx at www.petcarerx.com.

About Ordergroove

Ordergroove powers recurring revenue for leading retailers, including L’Oreal, Dollar Shave Club, Petsmart, and more. The platform’s technology allows businesses to create seamless and customized subscription and membership experiences, transforming one-time purchases into profitable, long-term customer relationships. Learn more at ordergroove.com.

About PetMed Express, Inc.

Founded in 1996, PetMed Express, Inc. (NASDAQ: PETS) is a trusted provider of fast and convenient pet healthcare services. Offering prescriptions, over-the-counter medications, pet food, and more, PetMeds makes pet care easier and more affordable. Through its website www.petmeds.com, PetMeds also offers pet insurance, telehealth services, and a variety of everyday pet products. PetCareRx is a wholly-owned subsidiary of PetMeds.

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