Jumpmind Named a Leader in Point of Service by Independent Analyst Firm

Jumpmind Recognized as a Leader in Point-of-Service Solutions by Forrester

Jumpmind, Inc., a prominent innovator in retail technology, announced its recognition as a Leader in The Forrester Wave™: Point-Of-Service Solutions, Q4 2024.

Forrester Wave™ Evaluation

The report assessed key POS vendors through in-depth evaluations, including vendor questionnaires, strategy briefings, product demonstrations, and customer interviews. Jumpmind earned exceptional feedback and the highest possible scores in 13 criteria, including:

  • User Experience: Practitioner UX and custom checkout flow
  • Retail Features: Digital payments, clienteling/assisted selling, store promotions, loyalty, and endless aisle
  • Omni-Channel Fulfillment: Ship-from-store, in-store returns/exchanges, and buy online/return in-store
  • Technology Strengths: Offline resiliency and modular architecture

According to Forrester, Jumpmind excels in delivering an intuitive UI for both front-end and back-end workflows, offering strong capabilities in store promotions, loyalty programs, and a customer-focused approach to retail technology.

Visionary Leadership

Jumpmind also secured the highest score in the “vision” criteria. The report commended the company for articulating a customer- and associate-centric roadmap while proactively responding to industry trends and engaging with clients for co-developing features. Reference customers praised the solution’s flexibility, ease of use, and commitment to delivering projects on time and within budget.

CEO Commentary

“We are thrilled to be named a Leader in our inaugural Forrester Wave™ evaluation,” said Jumpmind President and CEO Joe Corbin. “While most POS platforms address current retail needs, the real test comes when businesses evolve. Our solutions are designed to be adaptable, future-proof, and technology-agnostic, ensuring retailers stay agile and scalable in a rapidly changing landscape.”

Leading the Future of Retail

Jumpmind’s cloud-native, mobile POS platform is widely recognized for its modern architecture and unified promotion capabilities, powering personalized shopping experiences for top retailers such as American Eagle, Petco, The Vitamin Shoppe, and Build-A-Bear. The company recently expanded operations into the UK and Ireland to support its growing global client base.

Forrester’s Point-Of-Service Solutions, Q4 2024 report is available at Jumpmind’s website.

About Jumpmind

Jumpmind specializes in innovative retail technology solutions, empowering retailers to optimize operations, enhance customer engagement, and achieve sustainable growth. Its mobile POS platform is built for flexibility, ensuring future readiness for evolving retail demands. Learn more at www.jumpmind.com.

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