UK’s Bed Retailer of the Year Consolidates Communication, Performance Tracking, and Learning on One Platform
Bensons for Beds, the UK’s leading specialist bed retailer and recipient of the Bed Retailer of the Year 2025–26 award, has announced the adoption of WorkJam as its new frontline operations platform. The initiative will digitally connect more than 1,800 employees across its 178 retail stores, manufacturing facility in Cambridgeshire, nationwide distribution network, and support centres in Accrington and Burnley.
This strategic partnership represents a key step in Bensons’ broader transformation journey, following its recent recognition as a Great Place to Work®. By implementing WorkJam, the retailer aims to replace multiple legacy systems with a single, integrated platform that streamlines communication, task management, training, and employee engagement.
The platform will also equip retail teams with real-time insights into their individual sales performance and earnings, enabling them to better track progress and enhance productivity.
“People are at the centre of our transformation and future success,” said Carrie Westwell, Chief People and Culture Officer at Bensons for Beds. “We are focused on strengthening colleague capabilities and building on the expertise across our business. It’s vital that every team member feels connected and understands their impact. WorkJam will unify communication, learning, and performance in one place, and we’re excited about what lies ahead.”
With WorkJam’s AI-powered features and Custom Widgets, Bensons will be able to integrate real-time data from its existing systems directly into the platform. Store colleagues will have seamless access to sales metrics, schedules, training resources, and operational tasks—all within a single interface—driving greater efficiency and engagement.
Steve Kramer, CEO and Co-founder of WorkJam, added: “Bensons is successfully connecting its support centres with frontline teams across the UK. This enables faster strategy execution, improved productivity, and stronger two-way communication, while simplifying system management. We’re proud to support Bensons in delivering on its workforce vision.
About WorkJam
WorkJam is the world’s leading, and most complete, frontline operations platform. Communication, task management, scheduling, learning, and AI work together in one app, with precision targeting that reaches the right location and employee. Trusted by enterprises at scale, WorkJam helps HQs execute strategy faster, and gives frontline teams everything they need in one place to enable breakthrough productivity. To learn more, visit WorkJam.com or follow us on LinkedIn.
About Bensons for Beds
UK’s leading sleep specialist, Bensons for Beds is transforming into a destination for specialist sleep solutions, responding to growing customer awareness of the role good sleep plays in overall health and wellbeing. With over 170 stores nationwide and a strong online presence, Bensons brings together more than 100 years of specialist craftsmanship and over 70 years on the UK’s high streets and retail parks. Its portfolio of mattress brands includes Staples & Co, Slumberland and Eve Sleep. The company manufactures over 70% of its products in the UK and was named Bed Retailer of the Year 2025–26 by the National Bed Federation.
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