Zoovu AI Search and Product Discovery Platform Launches on Microsoft Azure Marketplace

Zoovu, a leading AI-powered search and product discovery platform, has announced its availability on the Microsoft Azure Marketplace, allowing Azure customers to access Zoovu’s innovative product discovery solutions, including Zoe, a generative AI-powered product advisor that leverages Microsoft Azure OpenAI Service. With Zoovu’s integration on Azure, businesses can rapidly deploy personalized eCommerce experiences at scale.

Zoe, part of the Zoovu platform, enhances the shopping experience by guiding customers through a simple set of questions based on their preferences and needs, then recommending products that best match. Zoe provides real-time, interactive product insights and answers, helping shoppers make informed decisions. This solution has already been integrated into Microsoft’s “Help Me Choose” experiences across major retailers such as Best Buy, Currys, MediaMarkt, Officeworks, and Sharaf DG, driving significant results. For instance, retailers have seen a 27% increase in revenue for in-store laptop purchases and a 45% rise in online engagement, showcasing the impact of generative AI on improving customer interactions.

By launching on the Azure Marketplace, Zoovu strengthens its collaboration with Microsoft, aiming to deliver top-tier customer experiences globally. Officeworks’ General Manager of Merchandise, Jim Berndelis, praised the collaboration, highlighting how Zoovu and Microsoft have empowered their teams and improved customer connection to the best products.

Zoovu’s CEO, James Novak, emphasized the importance of personalized product discovery in eCommerce, where only a small percentage of website visitors convert due to overwhelming information. Zoovu’s mission is to solve this problem by using AI to guide consumers to the right products and help brands cultivate lasting customer relationships. The inclusion of Zoovu on Azure Marketplace marks a significant milestone in this mission.

Microsoft’s Azure Platform General Manager, Jake Zborowski, expressed excitement about Zoovu joining the Marketplace, offering Azure customers access to trusted, high-quality cloud solutions.

About Zoovu:
Zoovu is transforming eCommerce by unlocking product and customer data to create exceptional shopping experiences for B2C, B2B, and retail companies. As the top AI-powered product discovery platform, Zoovu helps leading brands like Microsoft, 3M, Bosch, and Miele drive growth, enhance customer satisfaction, and lower operational costs. Headquartered in Boston, Zoovu enables over 30 million online engagements annually with conversion rates up to 242% above industry averages. Learn more at zoovu.com.

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