
Ken Garff Auto Group Joins Forces with Tekion to Transform Customer Experiences and Redefine Automotive Retail
Tekion, an industry pioneer in developing cloud-native platforms for the automotive retail ecosystem, has entered into a transformative partnership with Ken Garff Automotive Group. Ken Garff, a distinguished privately owned dealership network operating over 70 stores and representing 27 brands across the United States, has chosen Tekion’s groundbreaking Automotive Retail Cloud (ARC) platform to elevate its customer experience and streamline its operations.
The ARC platform is a next-generation, all-inclusive solution that revolutionizes automotive retail by integrating key operational areas such as sales, service, parts, accounting, customer relationship management, and analytics into a seamless cloud-native system. Designed with innovation at its core, ARC offers auto retailers the tools to modernize their processes, enhance interactions with customers, and achieve unparalleled operational efficiency.
Building on a Legacy of Excellence
For over 90 years, Ken Garff has been a respected leader in the automotive industry, renowned for its commitment to integrity, innovation, and community engagement. The group’s decision to collaborate with Tekion aligns with its vision to continually enhance customer satisfaction and foster a dynamic environment for its employees. This partnership demonstrates Ken Garff’s dedication to investing in cutting-edge technology to better serve the needs of modern consumers.
Brett Hopkins, CEO of Ken Garff Automotive Group, emphasized the significance of the collaboration. “Partnering with Tekion represents our steadfast commitment to innovation and delivering exceptional experiences. By integrating state-of-the-art technology, we’re not only meeting the expectations of today’s customers but also shaping the future of automotive retail. This partnership enables us to set new benchmarks for excellence in our industry.”
Ken Garff’s strong focus on creating a community-centered, customer-friendly experience remains central to its operations. The group strives to provide a supportive and thriving workplace for its employees while ensuring every customer interaction reflects their high standards of service and care.

The Role of Tekion’s Automotive Retail Cloud
Tekion’s ARC platform is a revolutionary tool tailored to meet the demands of a rapidly evolving automotive landscape. By consolidating various operational aspects into a single, intuitive system, ARC helps dealerships streamline their processes and enhance their ability to deliver superior customer experiences.
The platform’s flexibility and scalability make it a perfect fit for Ken Garff’s expansive operations. Whether managing inventory, handling service appointments, or analyzing customer data, ARC empowers the dealership group to operate with greater efficiency and precision.
Jay Vijayan, Founder and CEO of Tekion, shared his excitement about the partnership. “Ken Garff has been a leader in the automotive retail community for nearly a century. We are proud to partner with them to bring next-level technology to their operations. Together, we are redefining how consumers buy and service vehicles, creating an experience that’s seamless, personalized, and innovative.”
Embracing the Future of Automotive Retail
Several Ken Garff dealerships have already implemented Tekion’s ARC platform, and the initial results have been promising. By the end of 2026, the group plans to fully integrate the platform across its entire organization. This phased approach allows for a smooth transition while ensuring every aspect of the operation benefits from the platform’s advanced capabilities.
With ARC, Ken Garff is poised to achieve significant improvements in areas such as customer engagement, employee productivity, and overall operational efficiency. The platform’s user-friendly design and powerful analytics tools enable the group to make data-driven decisions, anticipate customer needs, and adapt to market changes with agility.
Setting a New Industry Standard
The automotive retail industry is undergoing a period of rapid transformation, driven by technological advancements and shifting consumer expectations. Ken Garff’s partnership with Tekion positions the group at the forefront of this evolution, showcasing its commitment to innovation and excellence.
By adopting ARC, Ken Garff not only improves its internal operations but also sets a new standard for customer service. The platform’s ability to connect consumers, dealerships, and OEMs more effectively ensures a cohesive and transparent experience for all parties involved.
A Vision for Long-Term Success
At its core, this partnership reflects a shared vision between Ken Garff and Tekion: leveraging technology to create meaningful, lasting improvements in the automotive retail space. Both organizations are committed to pushing the boundaries of what’s possible, setting new benchmarks for efficiency, convenience, and customer satisfaction.
Ken Garff’s history of excellence, combined with Tekion’s innovative solutions, creates a powerful synergy that will drive the group’s success in the years to come. This collaboration is not just about improving existing processes—it’s about reimagining the future of automotive retail.