CommentSold, a leader in video commerce solutions, has announced its new partnership with Seel to offer its retailers and customers a worry-free shopping experience through Seel’s Worry-Free Purchase program. This collaboration empowers CommentSold’s growing customer base to shop with confidence, knowing that they can receive a full refund if products are not delivered on time or in perfect condition, all while promoting sustainable shopping practices.
This new offering will continue to simplify the shopping process for CommentSold’s customers. In addition to traditional shopping assurance, Worry-Free Purchase also helps offset the carbon footprint typically associated with e-commerce, enhancing the sustainability of the retail supply chain.
Founded in 2017, CommentSold has become a trailblazer in the video commerce space, introducing long-form live selling in the U.S. and expanding into AI-powered short-form shoppable video and Meta chat automation. These technologies enable businesses to sell directly through social media, making shopping more seamless and accessible. By integrating Worry-Free Purchase into its suite of services, CommentSold continues to adapt to evolving consumer demands for risk-free, sustainable shopping.
CommentSold has driven more than $4.4 billion in sales and serves over 22 million customers. The platform supports over 7,000 small and midsize businesses, delivering both live shopping and e-commerce solutions.
“We’re firm believers in technology’s ability to revolutionize retail,” said Daniel Jang, COO & CFO of CommentSold. “This partnership with Seel highlights our commitment to providing customers with risk-free, sustainable shopping experiences. As social commerce continues to grow, we aim to reshape retail with innovative, technology-driven solutions.”
Zack Peng, CEO of Seel, added, “CommentSold understands how to strategically engage shoppers. We’re excited to work together and simplify the shopping experience, ensuring that customers can shop with confidence, knowing sustainability and risk-free delivery are prioritized.”
About Seel
Seel’s Third-Party Refund (3PR) program offers a worry-free shopping experience by providing refunds if products do not meet delivery expectations. The service enables cost savings for merchants and a seamless, sustainable experience for shoppers. Seel powers global e-commerce businesses, including Goodwill, Poizon, and Shoplazza.
About CommentSold
CommentSold is a leader in video commerce technology, supporting over 7,000 small to mid-sized retailers. The platform has facilitated over 180 million items sold, generating over $4.4 billion in lifetime GMV. Known for its innovation, CommentSold offers businesses and creators best-in-class solutions to deliver engaging video commerce experiences across various sales channels. In 2023, CommentSold acquired Popshoplive and launched Videeo for Shopify, enhancing customer engagement and shopping experiences.
