iQmetrix Unveils Next-Generation Wireless Retail Technology at Mobile World Congress 2025
The future of telecom retail technology is taking a transformative leap forward at Mobile World Congress (MWC) 2025 in Barcelona, Spain. iQmetrix, the industry’s leading provider of Interconnected Commerce solutions for telecom retail, is making a significant impact at the event, held from March 3-5, by unveiling a revolutionary advancement in its software ecosystem. Exhibiting within the Canadian Pavilion at the world’s largest mobile event, iQmetrix is set to introduce the latest evolution of its flagship SaaS platform—Generation 8.
A Bold Leap Forward: Introducing the iQmetrix Generation 8 Platform
For years, iQmetrix has been working behind the scenes to replatform its RQ technology suite, a move aimed at eliminating technological bottlenecks, enhancing operational efficiencies, and unlocking new revenue streams for telecom retailers. The launch of the Generation 8 platform represents a modern, lightweight, and highly adaptable system, offering unmatched flexibility, cross-compatibility, and seamless integration capabilities.
Key Features of the Generation 8 Platform:
- Accelerated Development & Deployment: The platform allows iQmetrix to roll out new features and tools faster than ever, significantly reducing onboarding times for new clients.
- Deep Integration Capabilities: The system is built to integrate seamlessly with vendor partners, enabling smooth incorporation of third-party solutions into the user journey.
- Headless & Modular Architecture: Retailers can modernize their operations without disrupting existing systems, offering greater agility in a rapidly evolving telecom landscape.
- Enhanced Customization & Extensibility: Businesses can tailor the platform to their unique operational needs, from customer-facing interactions to back-office management.
Lauren Wilmsen, Vice President of Product, Retail at iQmetrix, emphasized the transformative nature of the new platform: “The new platform enables us to get out of our own way, and out of the way of vendors, partners, and clients who want to integrate with our systems.”
The Evolution of Retail: iQ Storefront & iQ Hub
As part of this cutting-edge platform, iQmetrix is rolling out two newly structured user interface suites—iQ Storefront and iQ Hub—designed to revolutionize both customer-facing and back-office retail operations.
1. iQ Storefront: Beyond Traditional Point-of-Sale Systems
Unlike conventional point-of-sale (POS) systems that simply process transactions, iQ Storefront represents a paradigm shift in telecom retail technology. This device-agnostic, highly customizable, and extensible solution goes beyond basic sales processing, supporting the entire retail journey—from initial customer engagement to post-sale service and support.
Key Capabilities of iQ Storefront:
- Comprehensive Retail Journey Support: iQ Storefront extends beyond POS transactions to encompass marketing, channel management, integrated payments, and reconciliation.
- Enhanced User Experience: The lightweight, app-based interface allows for role-based customization, offering tailored experiences for sales reps, store managers, and other personnel.
- Multi-Language & Multi-Currency Capabilities: Designed for global scalability, the platform can support diverse markets and customer demographics.
- Seamless Payment Integration: iQ Storefront features iQ Payments, a streamlined, end-to-end payment processing solution that consolidates support, hardware, and reporting into a single ecosystem. This reduces operational friction and aligns with the growing trend of mobile-first retail strategies.
With a focus on adaptability, iQ Storefront is set to redefine customer interactions, offering an intuitive and future-ready solution for telecom retailers worldwide.
2. iQ Hub: Revolutionizing Back-Office Operations
Complementing iQ Storefront, iQ Hub is the next evolution of iQmetrix’s trusted back-office solution. Building on the strengths of the RQ Retail Management System, iQ Hub offers a more agile, web-based system designed specifically for telecom retail operations.
Notable Enhancements in iQ Hub:
- Advanced Inventory & Vendor Management: The platform simplifies complex inventory tracking, vendor rebate management, and order processing.
- Customizable User Experiences: Different roles—such as inventory managers, data analysts, and sales teams—can access personalized modules tailored to their specific responsibilities.
- AI-Driven Process Automation: Leveraging artificial intelligence, iQ Hub introduces automated SKU management, price optimization, and demand forecasting, minimizing manual system maintenance.
- Seamless Third-Party Integration: Retailers can integrate iQ Hub with external POS systems, allowing for greater operational fluidity.
By optimizing back-office functions and integrating AI-powered automation, iQ Hub enhances efficiency and streamlines retail management, allowing businesses to focus on customer engagement and revenue growth.
A Future-Proof Ecosystem: The Power of Interconnected Commerce
One of the most compelling aspects of the Generation 8 platform is its ability to evolve dynamically. As new features, integrations, and partner tools are introduced, the platform continuously enhances itself, forming an interconnected ecosystem that benefits all users. This aligns with iQmetrix’s vision of Interconnected Commerce, where technology, partners, and retailers collaborate to create an exponentially more powerful retail experience.
What This Means for Current iQmetrix Clients: Existing RQ technology users can be assured that there will be no immediate disruptions to their daily operations. The transition to the new platform will be handled smoothly, ensuring reliability and continuity in service.
Industry Impact & Future Developments
The launch of the Generation 8 platform at MWC 2025 marks a major milestone for telecom retail innovation. Following the event, key iQmetrix clients will have early access to demos and beta-testing opportunities. The broader industry will get a firsthand look at this technology at SummitX 2025 in California this October.
Christopher Krywulak, CEO of iQmetrix, expressed his excitement about this evolution: “We are thrilled to be reimagining how we create great experiences for our clients and their customers with our Generation 8 technology platform. This next-generation platform has always been part of our long-term strategy, and we are taking a thoughtful approach to ensure a smooth transition while maintaining the reliability of our existing system.”
With these advancements, iQmetrix is not just keeping pace with the evolving telecom retail landscape—it is setting the stage for a new era of smart, scalable, and future-ready retail technology. Industry professionals eager to learn more can connect with their iQmetrix Account Managers or attend upcoming industry showcases.
As the telecom retail industry continues to evolve, iQmetrix stands at the forefront, pioneering the next generation of interconnected, intelligent retail solutions.
