“Today, FourKites, a leading provider of supply chain visibility solutions, announced its selection by Clariant, a sustainability-driven specialty chemical company, to enhance visibility across its ocean shipments. Within just six weeks of implementing FourKites, Clariant achieved its highest-ever tracking percentage for international shipments, delivering rapid return on investment, operational streamlining, and heightened customer satisfaction.
Clariant utilizes the FourKites® platform to gain comprehensive visibility into its ocean shipments via a unified, connected interface. This platform will be accessed by all internal stakeholders across Clariant’s business units and customer base globally. It provides critical alerts, updates, and dynamic predictive ETAs throughout the shipment journey, enabling Clariant to mitigate disruptions, reduce manual efforts, and enhance overall customer satisfaction.
Yannick Jehli, Head Global Logistics Solutions Services at Clariant, commented, “FourKites emerged as our preferred solution for real-time visibility on ocean shipments and enhancing customer service. Highly accurate ETAs allow us to effortlessly provide tracking data to our global stakeholders without relying on multiple systems or inefficient manual processes. This not only improves customer experiences but also strengthens our competitive edge.”
Clariant, headquartered in Switzerland, is a leader in specialty chemicals committed to collaborating closely with customers for sustainable impact and driving the transition towards sustainability. The company aims to implement FourKites across all global ocean shipments.
Marc Boileau, Managing Director EMEA & APAC at FourKites, remarked, “Clariant expressed a strategic shift towards proactive management of shipment disruptions using our platform. Integrating all ocean tracking data into a centralized platform simplifies access for all users, saving time, resources, and reducing overhead costs.”
Yannick Jehli added, “KPIs and analytics from FourKites will play a pivotal role in managing our global supply chain, enhancing OTIF metrics and carrier performance tracking. This capability will facilitate rapid identification of improvement areas, driving up efficiency and customer service across our global operations. We anticipate a productive and enduring partnership.”
About FourKites:
FourKites® is a leading global supply chain visibility platform that extends visibility across transportation, yards, warehouses, and stores. Tracking over 3.2 million shipments daily across road, rail, ocean, air, parcel, and last mile, and reaching over 200 countries and territories, FourKites leverages real-time data and machine learning to help companies digitize their end-to-end supply chains. More than 1,500 of the world’s most recognized brands trust FourKites to transform their operations into agile, efficient, and sustainable supply chains.”
