Rimini Street, a global provider of comprehensive enterprise software products and services, and a leading provider of third-party support for Oracle and SAP software, as well as a Salesforce and AWS partner, announced that Americanas Group has selected Rimini Street and its Rimini Manage™ for SAP service to oversee the governance, management, and operation of the retailer’s extensive and evolving SAP systems. Americanas, a 95-year-old company with over 1,600 stores across Brazil, uses SAP to support its corporate, e-commerce, and logistics platforms.
“Choosing Rimini Street’s premium services aligns with our strategy to find partners who can consolidate our environments and enhance operational efficiency and robustness through continuous improvements. Rimini Street supports Americanas’ strategic vision and long-term planning, allowing us to implement projects swiftly,” said Sérgio Barros, Technology Director of Americanas. “By partnering with Rimini Street, our internal IT team can focus on developing innovative shopping experiences for our customers rather than the day-to-day management of our SAP systems.”
Enhancing Competitive Advantage and Efficiency
Americanas is dedicated to meeting the needs of Brazilian families simply and straightforwardly. The company employs a multi-channel sales strategy, utilizing an extensive network of physical stores in over 800 cities across the country and the Americanas app to offer a seamless shopping experience.
“One of the key reasons for choosing Rimini Street was to strengthen our IT processes and ensure that we follow best practices while creating lasting solutions that improve operational, competitive, and financial outcomes,” Barros emphasized. “Rimini Street’s expert engineers help us identify and resolve the root causes of recurring issues efficiently and permanently.”
Rimini Street Establishes New SAP Center of Excellence
Americanas relies on a robust SAP ERP, digital commerce, advertising, and financial services platform to support its operations. To meet current and future needs, Americanas requires agility and robustness across its critical SAP landscape, including SAP ECC 6, S/4HANA, and RISE platforms.
Rimini Street is assisting Americanas in achieving these goals by ensuring high availability of SAP system functionality. The Rimini Street team, known for its specialization and experience, is implementing a new corporate governance model for the SAP environment by building and operating a new SAP Center of Excellence (SAP CoE). This initiative introduces improved corporate governance procedures, clearer operational strategies, optimized processes, advanced technical assistance tools, enhanced security, and more efficient quality control, all aimed at significantly reducing operating costs.
“Retailers and other organizations must urgently rethink how to leverage their IT infrastructure to meet current and future operational needs, optimizing IT labor, time, and costs to enhance competitive and operational results,” said Edenize Maron, group vice president of Rimini Street for Latin America. “We are proud to partner with Americanas. Our mission at Rimini Street is to be a specialized, vendor-agnostic IT partner focused on improving system performance and optimizing labor, time, and costs. We fulfill this mission by building and operating a new SAP CoE to oversee operations, optimize processes, and implement necessary changes, helping Americanas focus on customer needs and achieve their business goals.”
Explore Rimini Street’s comprehensive portfolio of ultra-responsive, reliable, and proven support services, managed services, security, integration, observability, professional services, and end-to-end Rimini ONE™ outsourcing solutions for SAP, Oracle, Salesforce, and VMware applications to ensure competitive advantage, profitability, and growth.
