Turning Wishlists Into Reality: Co-Creating a Joyful Holiday with Members
Transforming the Holidays: How Sam’s Club is Redefining Retail with Member Collaboration The holiday season has always been a magical time, but at Sam’s Club this year, it’s about more than just delivering value. It’s about transforming how we serve…
Eventbrite Announces Departure of Chief Operating Officer Lanny Baker
Eventbrite (NYSE: EB), a global leader in the live events marketplace, today announced that its Chief Operating Officer, Lanny Baker, will be stepping down from his role effective December 31, 2024. Baker is leaving the company to pursue a senior…
Sovos Processes 300M Transactions with 92% Growth and Uptime on Black Friday, Cyber Monday.
Sovos, a global leader in tax compliance, achieved record-breaking performance during the 2024 Black Friday and Cyber Monday shopping events. The company processed taxes on nearly 300 million items over these two days, a significant portion of the 16+ billion…
ICSC’s 2024 Post-Thanksgiving Survey Shows 207 Million Consumers Went Shopping
ICSC’s 2024 Post-Thanksgiving Weekend Survey Shows 207 Million Consumers Shopped ICSC, the leading membership organization serving the commercial real estate and retail industries, has released data from its 2024 Post-Thanksgiving Weekend Survey, revealing that 207 million U.S. consumers—about 79% of…
Forethought Hits One Billion Monthly Customer Interactions, Redefining CX
Forethought, the leader in Agentic AI for customer experience (CX), is transforming how businesses engage with customers, processing over one billion customer interactions monthly. This milestone reflects Forethought’s role at the forefront of redefining CX by combining AI-driven automation with…
Cooler Master Introduces the MasterFrame Series
Cooler Master, a global leader in PC components and tech lifestyle solutions, has unveiled its highly anticipated MasterFrame Series, a groundbreaking line of PC cases that promises to reshape the way enthusiasts approach computer design. With a perfect blend of…
Spreetail Achieves Record-Breaking Black Friday and Cyber Monday Sales
Early Shopping Momentum Drives Success Spreetail leveraged an early start to the holiday shopping season, aligning with Amazon’s extended “Turkey 12” initiative, to build significant momentum ahead of Black Friday. By emphasizing pre-Black Friday promotions, the company successfully captured consumer…
Blackhawk Network (BHN) Introduces Roblox Digital Gift Cards in Mexico
Blackhawk Network Launches Roblox Digital Gift Cards in Mexican Pesos Blackhawk Network (BHN), a leading provider of branded payment solutions, has announced the launch of Roblox digital gift cards in Mexican Pesos (MXN). Roblox, a virtual platform hosting millions of…
The Knot Worldwide Announces CEO Transition: Raina Moskowitz to Succeed Timothy Chi
The Knot Worldwide Announces Leadership Transition: Raina Moskowitz to Become CEO The Knot Worldwide, a global leader in celebrations and marketplace services, has named Raina Moskowitz as its new President and CEO, effective January 21, 2025. Moskowitz, currently the Chief…
Next-Gen ArbaRapidPay: Revolutionizing Payroll Deductions Across POS Systems
ARBA Retail System has launched the next generation of its ArbaRapidPay Standalone Payroll Deductions, a cutting-edge solution designed to simplify and streamline payroll deductions across diverse Point of Sale (POS) systems. This new system caters to various industries, including retail,…
Jared Jewelers Partners with Renowned Designer Vera Wang for Exclusive Atelier Collection
Jared Jewelers, a leading name in accessible luxury, has unveiled its third limited-edition collection from Jared Atelier, in collaboration with the iconic designer Vera Wang. This exclusive collection redefines the art of high jewelry with its exquisite designs, featuring natural…
Kustomer Launches Tools to Boost Workflows and Customer Support
Kustomer, a leader in AI-driven customer service, has introduced two innovative features aimed at improving workflow management and enhancing customer support: Tasks and Skills-Based Routing (SBR). These additions to the Kustomer platform enable teams to streamline their operations and provide…